Migration Yeastar P

Migration Guide: Upgrading the Bitrix24 and Yeastar P-Series IP-PBX Integration

Step 1. Uninstalling the Current App Version

1. In the left menu of your Bitrix24, go to Applications → Market.
2. In the upper-right corner, click More → Installed apps.
3. Locate Integration with IP-PBX Yeastar P in the list.
4. Click the three-dots icon next to the app and select Uninstall.
5. Confirm the uninstallation in the pop-up window.

Tip

Important: All integration settings are saved automatically on the server. They will be fully restored after you install the new version.

Step 2. Installing the New App Version

1. Type Yeastar P into the Bitrix24 Market search bar.
2. Select the Integration with IP-PBX Yeastar P app.
3. Click the Install button on the app page.
4. Once the installation is complete, click Open the app and verify that all your previous settings have successfully imported. If your settings did not import for any reason, please message our support chat.

Caution

Important: Only a Bitrix24 user with Administrator privileges can install the application.

Step 3. Updating Yeastar IP-PBX Settings

Update the IP address in your IP PBX Yeastar P settings:

1. Go to API setting → Connection security. In the IP Restriction field, replace the old IP address 178.172.236.24 with the new one: 185.47.152.82
2. Go to Security Rules and edit the previously created security rule named “Bitrix24 Integration”. In the Source IP Address field, replace the old IP address 178.172.236.24 with the new one: 185.47.152.82

Step 4. Firewall Configuration

In your corporate network security settings, update the filtering rules (Source IP) for inbound connections on ports 443, 8088, and 80.

Change the Source IP from 178.172.236.24 to 185.47.152.82

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Technical Support

If you encounter any issues while updating the app or the PBX, please contact us via our Online chat support ↗ . Our specialists will help you complete the configuration quickly.