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Overview

Bitrix24 and Yeastar S (AMI) integration

Section titled “Bitrix24 and Yeastar S (AMI) integration”

To set up the integration you need

Section titled “To set up the integration you need”
  1. IP-PBX S-Series ↗ S20 with the installed latest updates
  2. Bitrix24 Cloud or On-primes Edition
  3. Static IP-address
  4. Valid SSL-certificate for Bitrix24 On-primes Edition

Important notes

Section titled “Important notes”
  • PBX must be configured for the work with international phone number formats such as +XXXXXXXXX
  • The integration module supports the internal numbers with up to 4 signs inclusive

How the integration works

Section titled “How the integration works”

The application realizes the connection of AMI IP-PBX Yeastar S with REST API Bitrix24, as well as converts at the side of your external server the conversation records files form wav format (conversation records are created in IP-PBX Yeastar only in wav format) into mp3 format (Bitrix24 accepts the conversation records only in mp3 format).