Working time settings

The working time settings block. Calls received during working hours will be forwarded to the IVR or the group for working hours. Similarly, routing will be performed for non-working hours.

Settings	Descriptions
Time zone	Your time zone, for the correct working time settings.
Start and end of working hours	The start and end time of the working day.
Start and end of the break	The time of the start and end of the break during the working day.
Working days	Check the days that are considered working days.
Additional working days	This option allows you to specify additional working days in case of postponements.
Additional days off	This option allows you to specify additional days off in case of postponements.